Modelling the process of Health Visiting
نویسنده
چکیده
It is very difficult to get a realistic picture of organizational activity. Yet without such a picture it is well nigh impossible to design Information Technology (IT) systems to properly support the work of the healthcare professional. This article reports on a study undertaken in conjunction with Mancunian Community Health Trust to model certain Trust processes. A number of different professionals were involved in these processes, but the study focused mainly on Health Visitors. This model could be used as a basis for making decisions about the process, as a basis for developing a simulation model, or as a basis for providing IT support for the work of professionals.
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